Privacy Policy

This Privacy Policy explains how Metric House (“we,” “us,” or “our”) handles information when you visit metrichouse.media or engage our studio. Metric House is a brand operated by Datavantage LLC, 1525 S Higley Rd STE 104, Gilbert, AZ 85296. We keep this simple: we collect only what we need, and we do not sell your information.

Information We Collect

When you contact us through the site or by email, we collect the details you choose to share, such as your name, practice name, email address, phone number, and anything you include in your message. We collect your mobile phone number so that we can call or text you back about your inquiry.

If you check the text messaging consent box on our contact form, we also record the fact that you consented, the exact wording you agreed to, the date and time, and the IP address and browser the consent came from. We keep that record as proof of your opt-in, and we keep it for as long as we hold your number.

As you browse, we also collect standard technical data through the analytics and advertising tools described below. That includes your IP address, approximate location, browser and device type, the pages you view, how you arrived at the site, and what you click. We collect this for visitors generally, whether or not you ever contact us.

How We Use Information

We use your information to respond to inquiries, prepare and deliver our work, operate and improve the site, and communicate with you about a current or prospective engagement. We do not use it for unrelated purposes without telling you first.

Text Messaging (SMS)

If you provide your mobile number and opt in, we may send you promotional text messages and updates about Metric House, such as an offer, something we have published, or news about the studio.

How we obtain your consent

We only text you if you enter your mobile number on the contact form at metrichouse.media and tick the consent box yourself. The box is never ticked in advance, and ticking it is optional. You can submit the form and hear back from us by email without agreeing to texts. The box reads:

By checking this box, you agree to receive occasional promotional text messages and updates from Metric House. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy and Terms.

Program details

• Consent to receive text messages is not a condition of any purchase or of using this site.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. Reply HELP for help, or email hello@metrichouse.media.
• Carriers are not liable for delayed or undelivered messages.
• The full terms of the program are in our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We share information only with the service providers who help us run our business, and only as much as they need to do that work. Today those are our website host, our email delivery provider, and the customer relationship platform where we keep inquiries and send messages. We also share the website activity described in the cookies section with the analytics and advertising platforms named there. We may disclose information if required by law, and we may transfer it if our business is sold or reorganized. We never sell your personal information for money, and we never share mobile opt-in data or consent with anyone for their own marketing.

Cookies, Analytics & Advertising

This site uses cookies and similar technologies, such as pixels and device identifiers, to keep the site working, to understand how it is used, and to measure our advertising.

Analytics

We use PostHog to see how the site is used, which pages people read, and where visitors come from. PostHog builds a profile of each visitor, including anonymous ones, using the technical data described above. We also use the GoHighLevel tracking script, which records page views and records the contact form submission that starts a conversation with us, so we can tell which inquiries came from where.

Advertising and remarketing

We advertise Metric House on Google and on Meta platforms, which include Facebook and Instagram. Third-party vendors, including Google, show our ads on sites across the internet. Those vendors, including Google and Meta, use cookies and device identifiers based on your past visits to this site to serve and measure those ads. This lets us show our ads to people who have already visited us, and lets us see whether an ad led to an inquiry. When these tools are active they send information about your visit, such as pages viewed and actions taken, to the advertising platform. Some US state privacy laws treat that transfer as “sharing” personal information or as “targeted advertising,” even though no money changes hands and we do not sell your information.

This does not apply to your mobile number or your text messaging consent. We do not send either to any advertising platform. See the text messaging section above.

How to control this

You have several ways to limit the tracking described here.

• Your browser settings can block or delete cookies. Disabling them may affect how parts of the site work.
• Google’s own controls at myadcenter.google.com let you turn off personalized advertising across Google.
• Meta’s ad preferences, reachable from the settings menu in Facebook or Instagram, control how Meta uses your activity for ads.
• The industry opt-out pages at optout.aboutads.info and optout.networkadvertising.org cover many advertising vendors at once.
• You can email us at hello@metrichouse.media and ask us to stop sharing your information for advertising, and we will honor that request.

Data Security & Retention

Information you send us travels over an encrypted connection, and access to the systems that hold it is limited to the people at Metric House who need it. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect what we hold.

We keep inquiry records while we are in touch with you about an engagement and for a reasonable period afterward for our business records. You can ask us to delete them sooner at any time.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, and to tell you what we hold. To make a request, email hello@metrichouse.media. We will not treat you differently for making one. Depending on where you live, you may have additional rights under your state’s privacy law, and we honor those requests the same way.

You may withdraw consent to text messages at any time by replying STOP to any message, or by emailing us and asking us to remove your number.

Children’s Privacy

This site is meant for business use by adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the date above.

Contact

Questions about this policy? Reach us at hello@metrichouse.media, or write to Datavantage LLC, 1525 S Higley Rd STE 104, Gilbert, AZ 85296.